Express Me

Delete data

Delete Your ExpressMe Account

You can request to delete your ExpressMe account and all associated personal information by sending an email to delete@expressme.nl. When your account is deleted:

Your profile and all personal information will be permanently removed
All stored preferences, personalized tiles, and uploaded images will be deleted
You will no longer have access to the ExpressMe app and its features
Any active subscriptions will be canceled

To request account deletion, please:

Send an email from the address associated with your ExpressMe account to delete@expressme.nl
Include "Account Deletion Request" in the subject line
Provide your full name and username in the email

We will process your deletion request and remove all your data within 14 days. You'll receive a confirmation email once the deletion is complete.

Important Information

This action cannot be undone. Once your account is deleted, you won't be able to retrieve any of your personalized content or settings. If you wish to use ExpressMe again in the future, you'll need to create a new account.

If you're experiencing technical issues or just want to take a break, consider keeping your account and just uninstalling the app instead. This way, your personalized content will be preserved for when you want to return.

Do you have questions about deleting your account? Contact our support team at info@expressme.nl

Frequently asked questions

Is it possible to transfer tiles from the previous version to the new application?

Yes, this is possible. The latest update of the previous version includes an export functionality that allows you to migrate your data to the new version. For assistance with this process, please contact us at info@expressme.nl.

Why is the new application no longer available for free?

The previous version was indeed available for free. However, due to the lack of revenue, we were unable to maintain it adequately, which caused the application to become outdated. To ensure continuous innovation, new functionalities, and professional support, we have chosen to finance the new version through a subscription model. This revenue enables us to continuously improve the application and provide comprehensive support to a broader range of users.

Are the costs reimbursed by health insurance providers?

Currently, the application is not yet reimbursed by health insurance providers. However, we plan to take steps in the future to make reimbursement through health insurance possible. This is included in our long-term roadmap for the application's further development.

What are the costs of the application after the 90-day trial period?

For current pricing information, please refer to our pricing page.

Can I continue using the previous version of the application?

The previous version remains free and functional for existing users. However, it is important to note that this version will not receive any further updates. New users can no longer download the previous version through the app stores.

Will it be possible to add specific functionalities to the application in the future?

If you have a need for specific functionalities, we invite you to contact us at info@expressme.nl. We are actively working on the continued development of the application, and your feedback helps us allocate our development time as efficiently as possible for functionalities that best match your needs.